New SIM activation or port-in
with Maxx is easy breezy!

Simple steps to get you connected in a snap.

New SIM activation or port-in with Maxx is easy breezy!

Simple steps to get you connected in a snap.

Show me eSIM instead

How to activate my physical SIM?

Important: Activate your SIM within 14 days of purchase
1

Download the Maxx app. Open it and tap "Activate My SIM"

2

Select "Physical SIM“, then scan the barcode/QR code or enter the serial number from the back of your SIM.

3

Choose your preferred number next.
For port-in users, select a temporary Maxx number and note it down for app login.

4

Enter the activation code from your Maxx email receipt, Maxx welcome email, delivery status SMS or Maxx SIM envelope in this format: ####-####

5

Verify your identity with Singpass or scan your ID. Ensure it matches your maxx.sg registration.

6

Insert your SIM. You'll get an SMS when activated.


Show me physical SIM instead

How to activate my eSIM?

Important: Activate your eSIM within 14 days of purchase
1

Download the Maxx app. Open it and tap "Activate My SIM".

2

Select "eSIM" and choose your preferred number.
For port-in users, select a temporary Maxx number and note it down for app login.

3

Enter the activation code from your Maxx email receipt or Maxx welcome email in this format: ####-####

4

Verify your identity with Singpass or scan your ID. Ensure it matches your maxx.sg registration.

5

Scan the QR code to install your eSIM now, or use the one sent in your email to install it later.

6

You'll get an SMS when activated.

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Frequently Asked Questions

Where can I find the Activation Code to register my SIM?

Physical SIM - Find your activation code in Maxx email receipt, Maxx welcome email, delivery status SMS or Maxx SIM envelope. Enter it as ####-####.

eSIM - Find your activation code in Maxx email receipt or Maxx welcome email. Enter it as ####-####.

How long is the port-in process after submitting my request via the Maxx App?

The entire port-in process will take up to 3 working days and you will receive SMS notification on the status.

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